CRM Maintenance and Support Packages
We're dedicated to your success. CRM solutions are less "break fix" and more about evolving with strategic initiatives to grow a business. We work in two capacities. Proactive Virtual Administration and Reactive Support.
Our work includes:
Email and Phone Support
Troubleshooting
Integration Maintenance
New Feature Implementation
Proactive Maintenance
Data Quality Review
Campaign Management
Pipeline Review and Analysis
Data Import
Custom Reports, Dashboards and Analytics
User Scenario Based Training
Your Needs

Virtual Administration Packges
Virtual Administration packages are offered to expanding teams and independent business owners that are looking to have Alderbest Solutions take care of their weekly CRM and related business items.
It's recognized that businesses that have a dedicated CRM specialist are more likely to succeed in the execution of their Customer Relationship Management strategy. This service is here to help you reach your objectives and enhance the power of CRM solutions.
- Unlimited Email Support
- Expected Response Within 90 Minutes
- Responses Include Video
- Reduced Hourly Project Rate
As it sounds. Any email will be responded to within 5 business hours
- Includes Email Only Package
- Phone Based Remote Sessions
- We'll Login and Deploy 'Fixes'
- Quarterly Review Session
Need 'hands on' help and phone based support? We'll login whenever you need, for anything you need.
- Includes Troubleshooting and Email Only
- Periodic Review of Existing Standard Integrations, Automation and Usage
- Admin and User Training
- Your Needs
Excluding custom coding or 'multi-hour' projects, we'll do everything for you. This is a proactive service aiming to help you continually optimize your usage and results.
- Includes Admin Only
- Multi Hour Projects Included
- Custom Functions and Custom Integrations Review, Maintained and Tested
Rely on Custom Functions, Custom Code and More? This is for you.

Support and Maintenance Packges
Support packages are available to help you have peace of mind. We're always available and have stringent SLA's in place to ensure your challenges and requirements are taken care of as soon as possible.
If you're not sure just how much help you're going to need this is a perfect option.
Packages Start At:
One Time Fee
- Unlimited Email Support
- 4 Billable Hours For Your Needs
Terms – 4 hours billable work or 12 months. If billable hours are used additional hours can be purchased as needed.
Billable Work could be for any troubleshooting or project based requirement. Want 10 hours? That's $1,750.
What's Included?
We're dedicated to quick response times and reducing any down time or issues that you may experience.
Typically support work includes:
- Trouble Shooting
- App and Integration Maintenance
- Knowledge Transfer and Training
- Data Administration
- Your Needs
Development work is available and depending on the nature of the requirement can be billed against the support agreement.




And more...