CRM Maintenance and Support Packages
We're dedicated to your success. CRM solutions are less "break fix" and more about evolving with strategic initiatives to grow a business. We work in two capacities. Proactive Virtual Administration and Reactive Support.
Our work includes:
Email and Phone Support
New Feature Implementation
Data Quality Review
Pipeline Review and Analysis
Custom Reports, Dashboards and Analytics
User Scenario Based Training
Virtual Administration Packges
Virtual Administration packages are offered to expanding teams and independent business owners that are looking to have Alderbest Solutions take care of their weekly CRM and related business items.
It's recognized that businesses that have a dedicated CRM specialist are more likely to succeed in the execution of their Customer Relationship Management strategy. This service is here to help you reach your objectives and enhance the power of CRM solutions.
Support and Maintenance Packges
Support packages are available to help you have peace of mind. We're always available and have stringent SLA's in place to ensure your challenges and requirements are taken care of as soon as possible.
If you're not sure just how much help you're going to need this is a perfect option.
Packages Start At:
One Time Fee
- Unlimited Email Support
- 4 Billable Hours For Your Needs
Terms – 4 hours billable work or 12 months. If billable hours are used additional hours can be purchased as needed.
Billable Work could be for any troubleshooting or project based requirement. Want 10 hours? That's $1,750.
We're dedicated to quick response times and reducing any down time or issues that you may experience.
Typically support work includes:
- Trouble Shooting
- App and Integration Maintenance
- Knowledge Transfer and Training
- Data Administration
- Your Needs
Development work is available and depending on the nature of the requirement can be billed against the support agreement.