CRM Maintenance and Support Packages

We're dedicated to your success. CRM solutions are less "break fix" and more about evolving with strategic initiatives to grow a business. We work in two capacities. Proactive Virtual Administration and Reactive Support.

Our work includes:

  • Email and Phone Support

  • Troubleshooting

  • Integration Maintenance

  • New Feature Implementation

  • Proactive Maintenance

  • Data Quality Review

  • Campaign Management

  • Pipeline Review and Analysis

  • Data Import

  • Custom Reports, Dashboards and Analytics

  • User Scenario Based Training

  • Your Needs


Virtual Administration Packges

Virtual Administration packages are offered to expanding teams and independent business owners that are looking to have Alderbest Solutions take care of their weekly CRM and related business items.

It's recognized that businesses that have a dedicated CRM specialist are more likely to succeed in the execution of their Customer Relationship Management strategy. This service is here to help you reach your objectives and enhance the power of CRM solutions.

Packages Start At:


Per month.

  • Unlimited Email and Phone Support
  • Troubleshooting and "Fix" Deployment
  • Prompt and Video Recorded Responses
  • Data Quality Support
  • New Feature/Tool Analysis
  • App and Integration Maintenance
  • Process Automation Maintenance

Looking For More?

We're dedicated to your success and have custom packages available. Perhaps your looking for total ownership or something tailored to your needs.

We're known to include:

  • Custom Report Creation and Management
  • Customization & Automation
  • Campaign Management
  • User Management & Training
  • Data Administration
  • Your Needs

Support and Maintenance Packges

Support packages are available to help you have peace of mind. We're always available and have stringent SLA's in place to ensure your challenges and requirements are taken care of as soon as possible.

If you're not sure just how much help you're going to need this is a perfect option.

Packages Start At:

  • Prompt Email & Phone Support
  • 4 Hours of Technical Support

Terms – 4 hours billable work. If billable hours are used additional hours can be purchased as needed.

*5+ users a minimum of 8 hours are required ($1,500)

What's Included?

We're dedicated to quick response times and reducing any down time or issues that you may experience.

Typically support work includes:

  • Trouble Shooting
  • App and Integration Maintenance
  • Knowledge Transfer and Training
  • Data Administration
  • Your Needs

Development work is available and depending on the nature of the requirement can be billed against the support agreement.

And more...