New to Zoho? Already a user? Small Business or a Sales Team? For over a decade we’ve helped Zoho Users with their journey to ultimately help them get and keep customers.
Alder ~ From Middle English alder-, from Old English ealra, genitive plural of eall (all).
With the superl. of an adj. or adv.: of all, very; alderbest, best of all, (the) very best;
Alderbest Solutions: The very best of all solutions…Because Your Customers Are Best of All
CRM Design Service
It doesn’t cost an arm and a leg to get a clear vision and roadmap.
Are you wanting to do a lot of the “heavy lifting” internally? Maybe, you know you’re starting a project that warrants a dedicated planning milestone?
More commonly, people come to us knowing they need something but aren’t quite sure what that is. That’s OK! This service is built for that purpose, and you.
We’ll:
- Understand your business and processes
- Review (or help create) your objectives and requirements
- Outline the apps and features to help you reach your goals
- Outline the structure and core customizations that will be needed
- Map out a recommended deployment timeline
There’s also a number of add-ons including:
- Process and Structure Maps
- Field and Field Mapping Documentation
- Data and Opportunity Analysis
Zoho CRM Review and Audit
We’ll reveal to you exactly how your organization is performing with Zoho CRM.
80% of our work starts with companies who have been using Zoho CRM for weeks, months or maybe even years and know that opportunities are being missed or they’re working suboptimally. This comprehensive service enables us to make a series of recommendations that will better align your processes, improve efficiencies, drive greater revenues AND feel like you’re getting a return on investment.
In this service we will:
- Take a primary technical review of your Zoho CRM (and other apps as needed)
- Gather information around your pain points, objectives and goals
- Outline how to bridge the gap from where you are now to where you want/need to be
- Illustrate the core customizations and what features could be better utilized in a reverse demo (Note – the reverse demo is only available for users with the Zoho CRM Enterprise, Zoho CRM Plus or Zoho One editions)
Zoho CRM Setup & Implementation Packages
Setting up Zoho and deploying Zoho Apps can be tricky! We truly care about your success with Zoho and have proven methods for Zoho Setup and Implementation. We also understand and appreciate you don’t know what you don’t know so strive to:
- Keep things simple. Let’s focus on the minimum viable product you need to go live and reach your core Zoho, Sales, Marketing and Business objectives
- Deploy key customizations early in the process to enable a reverse demo of your Zoho account so you can have a visual reference for our planning
- Be accessible and prompt in responses to help you through your journey
Zoho CRM Maintenance and Support Packages
We’re dedicated to your ongoing success as the technology and your work evolves. Perhaps you’re looking for a Zoho Integrated Partner to help with ongoing administrative tasks and optimization? Maybe you’d like to know exemplary Zoho Certified Professionals are only a phone call away when a question or issue arises? Either way, we’ve got you!
We offer affordable monthly Zoho Virtual Administrator services or we can work by a retainer as your needs arise. Some of what we love to help you with includes:
- Onboarding and Offboarding Users
- Ongoing Customizations
- Performing routine data updates
- Reviewing Automation and Integrations to ensure continuity
- Periodic Data Health Checks
- New Feature / App Review
Zoho Training
Zoho Training and Zoho Onboarding is a critical step. We offer a range of Zoho user training internally and partner with Zoho’s leading training partner, the Workflow Academy, for Zoho CRM and other app Admin Training.
We’ll assess your potential Zoho Training requirements and decide on the best format to ensure you and your users have everything you need to thrive. Naturally, you’re welcome to keep and use any Zoho Training recordings for future requirements.
Our Zoho Training includes:
- 1-3 hour remote session
- Half or full day remote or in-person sessions
- Ongoing user onboarding
- Developing Zoho Training Handbooks
Why should you choose us?
Alderbest Solutions have been recognized as a leading Zoho partner for many years, completed hundreds of projects and are named as the Zoho Most Valuable Partner (Zoho MVP) for work in the online community and Atlanta market.
With expertise in Zoho CRM Setup, Zoho Sales and Marketing, 3rd Parties like MailChimp and Integrations we’re perfectly placed to help you leverage these tools for what they were built for….ongoing efficiency, productivity and improved results.
The owner, Michael Trow, has an approach that guides you through your project(s) and ongoing needs to ensure you have everything you need for success. We also know our limits which is why we have deep rooted partnerships with relevant partners in related areas and technology.